Privacy Policy

Overview

This Privacy Policy explains how POWER TOOL AND SUPPLY CO. ("Power Tool and Supply Co.," "we," or "us") handles information when you visit powertoolandsupplyco.com or contact us about industrial tools, equipment, parts, supplies, rentals, repairs, or special orders. Our address is 3699 Leharps Dr, Youngstown, OH 44515.

By using this website or contacting us, you acknowledge the practices described in this policy.

Information we collect

We collect customer information only when you provide it to us directly, through:

website forms
product inquiries
rental requests
repair requests
special-order inquiries
email
phone
other direct inquiries

The information you provide may include your name, company, email address, phone number, the product or equipment you are asking about, manufacturer or model details, quantities, project details, your message, and any other information you choose to share, such as shipping or billing contact details needed to prepare a quote or complete an order.

This website does not use advertising cookies or advertising trackers. Our web hosting provider may automatically record basic technical information, such as IP address, browser type, and pages requested, in standard server logs used to operate and secure the site.

Please do not send payment card numbers, bank account numbers, or other sensitive personal information through website forms or by email.

How we use information

We use the information you provide only to:

respond to your inquiries;
prepare quotes;
coordinate orders, rentals, or repairs;
communicate with you about the products and services you asked about; and
provide the products and services you request, including invoicing and shipping or delivery where applicable.

We also keep records of inquiries, orders, rentals, and repairs as needed for business, accounting, tax, and legal purposes.

We never sell your information

We do not sell, rent, or trade customer information. Customer information is never sold.

We share information only when it is needed to handle your request or when the law requires it. For example, we may share details with manufacturers, suppliers, or carriers when we are sourcing a special order, obtaining parts, or arranging shipment or delivery. We may also use service providers, such as email, form-handling, or hosting providers, that process information on our behalf to help us operate and respond to you; they may use it only to perform those services.

We may disclose information if required by law, legal process, or government request, or to protect the rights, property, or safety of our business, our customers, or others.

Form submissions and email

Website form submissions may be delivered to us through a third-party form-handling or email service. That service transmits the submission to us on our behalf. Messages you send by email or phone are handled by our email and telephone providers in the ordinary course.

How long we keep information

We keep inquiry, quote, order, rental, and repair records for as long as needed to respond to you, provide the requested products and services, and meet our business, accounting, and legal obligations. After that, we delete the information or remove details that identify you.

Security

We use reasonable administrative, technical, and physical measures to protect the information we receive. No method of transmission over the internet or of electronic storage is completely secure, so we cannot guarantee absolute security.

Your choices and requests

You may contact us at any time to ask what information we hold about you, to ask us to correct or delete your inquiry information, or to ask us to stop contacting you. We will respond as required by applicable law. Some records may need to be kept to meet legal, tax, or accounting obligations. Contact us at sales@powertoolandsupplyco.com or (330) 520-6052.

Links to other websites

This website may link to third-party websites, such as mapping services. We do not control those websites and are not responsible for their content or privacy practices.

Children

Our website and services are intended for businesses and are not directed to children. We do not knowingly collect information from children.

Changes to this policy

We may update this Privacy Policy from time to time. The date at the top of this page shows when it was last updated (October 2026). Continued use of the website after an update means you accept the updated policy.

Contact us

Questions about this Privacy Policy can be sent to:

POWER TOOL AND SUPPLY CO.
3699 Leharps Dr
Youngstown, OH 44515
Phone: (330) 520-6052
Website: powertoolandsupplyco.com
Email: sales@powertoolandsupplyco.com